This could be because your university is overly protective, or just doesn't recognize consoles out of the box.
Some colleges and universities do things a bit differently and you may have to contact them so they can manually authorize your device. Unfortunately this has now fallen into the realm of your university's IT department. I went to set up a network, gave it a one character name, failed a test, and then the screen gave me my MAC address.Īll of this will happen before the update (cause the update is coming from the Internet you cannot connect to. The menus are all similar but different, so fail a test and try to find anything about changing network settings or setting up a network.
What you're looking for will say 'Set Up Network.' Redditor Chicago31 explained it best here:įor anyone wondering, mess around with the setting up a network options. OK, set up your Xbox One like you normally would, let the set up fail and then use the troubleshooter. A lot of universities use them to make sure that you're actually a student on campus and to track you down if you commit an infraction on their network. MAC is short for media access control address and is the unique identifier to connect your device to the network. You can have a MAC address even though the Xbox One is not an Apple product.